On March 31, 2025, when Umeme exits the energy sector in Uganda, customers will still be able to use Yaka, the prepaid electricity service.On March 31, 2025, when Umeme exits the energy sector in Uganda, customers will still be able to use Yaka, the prepaid electricity service.
This system, which is owned by the government and paid through the end-user tariff, will continue uninterrupted even after Umeme’s departure. The Ministry of Energy and Mineral Development reassured Ugandans that all assets, including Yaka meters, would remain fully functional.
Customers will still be able to purchase Yaka units through mobile telecoms like MTN and Airtel, as well as FINTECH platforms. However, the Umeme Touch Pay platform will be decommissioned, and customers will need to use Yaka for all transactions. The transition is expected to be seamless, with no interruptions to purchasing processes.
Additionally, any unutilised Yaka units purchased before the March 31 deadline will remain valid, ensuring that no customer suffers a loss. The Ministry of Energy and Mineral Development affirmed that all pre-purchased units would be honored, and customers would not lose any remaining balance.
